Casino Winner Machine Malfunction
In 2011, an Alabama man, Jerry Rape won a $1.4 million jackpot on an electronic slot machine at the Wind Creek Casino in Montgomery, which is owned and operated by the Poarch Band of Creek Indians. The New York State Gaming Commission said it pulled the slot machine immediately after the incident - fixed it - and put it back out on the casino floor where it is today. Eyewitness News asked. And that’s the point. Almost every slot machine has a disclaimer that states “Malfunction Voids All Pays and Plays.” Which, when you think about it, makes sense. It is, after all, a machine and machines have their glitches. Objectively, how can a 1,000 coin slot casino in a rural casino offer a multi-million dollar payout?
Katrina Bookman took a selfie with the machine displaying the huge sum.Source:Twitter
CALL it a steak in exchange for a $56 million mistake.
A New York woman thought she had hit it big at a Resorts World Casino slot machine — until she was told that the near $56 million figure displayed was a technical glitch ... and was offered her a free steak dinner instead of the mega-jackpot.
Katrina Bookman visited the Queens, New York casino in late August and started playing on one of the floor’s poker machines. According to the New York Daily News, the machine on which Bookman was playing flashed $42,949,642.76 (A$56 million) and read “Printing cash ticket.” The excited mother-of-four thought she had won and took a video next to the machine.
“I couldn’t believe it,” Bookman told the Daily News. “My body went numb.”
But instead of being able to collect her reported winnings immediately, Bookman says she was escorted off the floor by Resorts World employees and told to come back the next day.
When she returned to the casino, Bookman recalled, “I said what did I win?”
“The casino rep said ‘You didn’t win nothing’,” reports ABC. The only prize the casino offered her was a steak dinner.
Casino Winner Machine Malfunction Machine
Representatives from the New York State Gaming Commission (which run the Queens gaming facility) were called in to tell Bookman that the machine had malfunctioned, and she was not entitled to a payout. According to the commission and the casino, any malfunction makes the game — and any jackpot — null and void. The poker machine was pulled from the casino floor and fixed after the incident.
“There was nothing wrong with it when I was playing the machine,” Bookman said. “How do we know when there’s a problem with it? Once I hit something, now you’re going to say it’s a problem. I totally don’t think that was fair.”
But a spokesman for Resorts World told FoxNews.com that the near $43 million (A$56 million) figure flashed on the screen doesn’t tell the full story.
KaChing! Pokie Nation Trailer
The machine on which Bookman was playing has a maximum payout of US$6500 (A$8400), which the casino says is clearly advertised.
The casino also claims that before any notifications of a larger prize appeared, Bookman first printed a ticket from the machine for US$2.25 (A$2.90). The much larger figure only appeared later, after she had finished putting money into the slot.
“Upon being notified of the situation, casino personnel were able to determine that the figure displayed on the penny slot was the result of an obvious malfunction — a fact later confirmed by the New York State Gaming Commission,” said a Resorts World spokesman in a statement to FoxNews.com.
“After explaining the circumstances to Ms. Bookman, we offered to pay her the correct amount that was shown on the printed ticket. Machine malfunctions are rare, and we would like to extend our apologies to Ms. Bookman for any inconvenience this may have caused.”
According to Resort World, the highest poker machine jackpot ever recorded in any casino is $39.7 million (A$51.8 million) — and that was in a multi-property, progressive jackpot game. Still, the Queens casino, which has over 3000 poker machines games, says it pays out more than $50 million (A$65.3 million) daily to individual winners.
But Bookman believes she was wronged and plans to sue the casino.
“She’s upset obviously,” Alan Ripka, Bookman’s lawyer, told the Daily News. “She thought her life and family’s life would have been changed forever.”
Ripka said he believes the casino should honour the advertised payout but Resort Worlds says that would be against New York State law gaming regulations — thus the steak dinner was offered.
“You can’t have it both ways,” Ripka said. “They’re saying that the machine was broken. Doesn’t that mean a place can claim a machine is broken every time somebody wins?”
On Wednesday, a spokesman for Resorts World would not confirm whether a lawsuit had been served.
Alan Ripka was not immediately available for comment.
This article originally appeared in Fox News and was reproduced with permission.
EVERETT, MASS. (WHDH) - Wynn Resorts says a computer issue was to blame after the slot machines malfunctioned at Encore Boston Harbor casino on Friday night.
Casino Winner Machine Malfunctions
The issue forced employees to dole out winnings by hand during a busy night for the new Everett casino, a Wynn Resorts spokesperson said.
It’s unclear how many machines were impacted and the system is expected to be back online shortly.
“We experienced a brief system outage with our slot ticketing system in which we reverted to hand-paid jackpots. The issue has been resolved and we are paying all winners,” casino officials said in a statement.
This is a developing news story; stay with 7NEWS on-air and online for the latest details.
Casino Winner Machine Malfunction Video
(Copyright (c) 2020 Sunbeam Television. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)