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Plöck 1,69117Heidelberg

This hotel in Heidelberg’s central university district offers free Wi-Fi, a free sauna and fitness room, and soundproofed rooms. The pedestrian area starts outside the hotel.

The family-run Hotel Heidelberger Hof offers nonsmoking rooms with a bright design, free internet, and modern bathrooms. Every room has a 37' flat-screen TV, and some double and single rooms offer air conditioning.

Laptops can be rented at the Hotel Heidelberger Hof's reception. Guests can also enjoy use of the hotel's sauna facilities and small gym.

Rooms: 4

Facilities of Hotel Heidelberger Hof

General

• WiFi in all areas

Food & Drink

• Bar
• Packed lunches

• Vending machine (drinks)

• Kid-friendly buffet

Pool and Spa

• Sauna

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• Fitness center

Front Desk Services

• Newspapers
• Express check-in/out
• Currency exchange

• Tour desk
• Ticket service

• Baggage storage
• Private check-in/out

Entertainment & Family Services

• Board games/Puzzles

• Baby safety gates

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Shoeshine
• Daily housekeeping

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Shops

• Hair/Beauty salon

• Convenience store (on site)

Miscellaneous

• Non-smoking rooms
• Family rooms
• Honeymoon suite
• Elevator

• Soundproof rooms
• Heating
• Hypoallergenic room available

• Smoke-free property
• Air conditioning

Safety & security

• Safe
• 24-hour security

• Smoke alarms

• CCTV in common areas
• Fire extinguishers

Safety features

• Staff follow all safety protocols as directed by local authorities
• Shared stationery (e.g. printed menus, magazines, pens, paper) removed
• Hand sanitizer in guest accommodation and common areas

• Process in place to check health of guests
• First aid kits available

• Access to healthcare professionals
• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Mobile app for room service
• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Use of cleaning chemicals that are effective against coronavirus
• Linens, towels, and laundry washed in accordance with local authority guidelines
• Guest accommodation disinfected between stays

• Guest accommodation sealed after cleaning
• Property cleaned by professional cleaning companies

• Guests have the option to cancel any cleaning services for their accommodation during their stay

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Food & drink safety

• Physical distancing in dining areas
• Food can be delivered to guest accommodation

• All plates, cutlery, glasses, and other tableware sanitized

• Breakfast to-go containers
• Delivered food covered securely

Internet

WiFi is available in all areas and is free of charge.

Parking

Public parking is available at a location nearby (reservation is needed) and costs EUR 19 per day.

Policies of Hotel Heidelberger Hof

These are general hotel policies for Hotel Heidelberger Hof. As they may vary per room type, please also check the room conditions.

Check-in

14:00 - 21:00 hours

Check-out

07:30 - 11:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Up to two children from 2 to 9 year are charged EUR 15 per night for extra beds.

Up to two children from 9 to 13 year are charged EUR 25 per night for extra beds.

Free!One child under 3 years stays free of charge when using existing beds.

Free!One child under 3 years stays free of charge in a crib.

Up to two older children or adults are charged EUR 35 per night for extra beds.

The maximum number of extra beds in a room is 2.

The maximum number of total guests in a room is 3.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed on request. Charges may apply.

Accepted credit cards

• Maestro
• Mastercard
• Visa
• EC-Card
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Guests arriving outside of the reception's opening hours (07:30 - 20:00) need to inform the hotel in advance. Contact details can be found on the booking confirmation. Without advance request, check-in outside the standard times cannot be guaranteed.
Please note that parking fees are from 13:00 until 13:00 the following day.